Sim switch

MarceDonna · ‎25-03-2020

I’m a new customer. Just activated new sim and asked to keep old number. How long does it take for the old number to be active?

MI5 · ‎25-03-2020

@MarceDonna

At the moment it's taking a few days due to system issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎25-03-2020

I think everyone is chasin' their ass at O2. Have admin been around today?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎25-03-2020

@jonsie wrote:
I think everyone is chasin' their ass at O2. Have admin been around today?

No

Veritas Numquam Perit

jonsie · ‎25-03-2020

They must be on porting duty then....no wonder it's a mess

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎25-03-2020

@jonsie wrote:
They must be on porting duty then....no wonder it's a mess

It's exhausting, I know that!!

Veritas Numquam Perit

MI5 · ‎25-03-2020

Not seen much of them all week......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎25-03-2020

Must be in solitary self isolation.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Glitch!!!