Sim swap issues

[Sanjila]

Hello, having issues with sim transfer to iPhone for number <number removed to protect your privacy>

[TallTrees · Accepted solution]

Hi there @Sanjila welcome to the o2 Community forum 

It may help to read here;

Guide: Sim Swap: a mini guide 2017 update 

Or contact customer services here 

If you need to contact O2

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG),

[MI5]

@Sanjila 

There is a technical issue currently with sim swaps so it's not working.

O2 have said that it may be Friday before it's fixed.