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Sim Swap keeping old number

Colm26
Level 1: Joiner
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Hi, I set up a sim swap last week, and still waiting for my payg sim do stop working,  As my new sim is activated can I  keep my number by filling in the keep your number form, or do I have to wait until my old sim stops working. At the moment I am paying both payg and monthly accounts just to have access to the use of my phone.

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MI5
Level 94: Supreme
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@Colm26 

I'd send request again https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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