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Sim Only - Leaving Fee?

Sophie1996
Level 1: Joiner
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I am currently paying £20 a month for a sim only deal. Is this a contract? Do I need to give notice to leave? If i leave early (it started in May 2020) will I need to pay a fee?

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MI5
Level 94: Supreme
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@Sophie1996 

Yes it's a contract and you have to pay to the end.

If you came off refresh, as a workaround, you can upgrade to a 30 day sim and then give notice, but this only works if you were prebviously on refresh.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127585 Posts
  • 614 Topics
  • 22202 Solutions
Registered:

@Sophie1996 

Yes it's a contract and you have to pay to the end.

If you came off refresh, as a workaround, you can upgrade to a 30 day sim and then give notice, but this only works if you were prebviously on refresh.

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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