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Sim Card

ShaneDB82
Level 1: Joiner
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on ‎29-03-2020 16:55

on ‎29-03-2020 16:55

I havent received my second sim card and still being charged, what department do I contact to cancel the second sim and get refund?

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MI5
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on ‎29-03-2020 16:56

on ‎29-03-2020 16:56

@ShaneDB82 

Customer service if you can get throughj Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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on ‎29-03-2020 16:59

on ‎29-03-2020 16:59

@ShaneDB82 Getting through to customer service at this time of day will entail a long wait on hold, due to the current circumstances. You'd be better off trying to call first thing tomorrow, 8-8.30 am. Much more chance of getting through.

I DO NOT WORK FOR O2



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