Signal getting bad

[Huh_u_exist]

My signal is getting bad had O2 for about 6-7 months now I have a huawei p30 pro was really happy with O2 until I realised my signal is getting bad I miss calls and texts data goes on and off and it witches from no service to service all day long I've comolained but no answer what can I do it's really frustrating me

[madasaf1sh · Accepted solution]

@Huh_u_exist

Have you tried the sim card in a different handset?

If you get the same issue I would recommend in the first instance getting a new sim card and seeing if this helps.

If you dont then it sounds like a faulty handset, so might be worth speaking to Huawei Support,

https://consumer.huawei.com/uk/support/warranty-query/

o2 can be contacted on 202 or 0844 809 0202

when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

[MI5]

@Huh_u_exist 

Check for local network issues here https://status.o2.co.uk/

[Huh_u_exist]

Ordered a new sim after 3 times of calling being told the network is fine finally got through to a lady who has ordered a new sim for me finally someone at O2 that has common sense all the rest just don't seem bothered and say everything is fine well why don't they pay for it when it down the whole day 😂😂

[BlueKeys]

Did you resolve the issue with your phone? I've had my Huawei p30 pro now for about 6months and I'm getting the same Issues with my network but only at my home address.