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Sigita

Sigita
Level 1: Joiner
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on ‎03-12-2019 12:57 - last edited on ‎03-12-2019 14:14 by

on ‎03-12-2019 12:57 - last edited on ‎03-12-2019 14:14 by

Hello,  01.12.2019 finished my mobile contract phone- [Removed]. I ordered a SIM card with the same number. But I got a SIM card with another number. 

Sigita

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MI5
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on ‎03-12-2019 13:03

on ‎03-12-2019 13:03

@Sigita 

What was the sim you ordered for?

In any case, you need to speak to customer services and remove your number as the forum is public Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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on ‎03-12-2019 13:13

on ‎03-12-2019 13:13

@Sigita  Take a look at this guide: https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide/ba-p/1060675

Please remove your phone number. This is a public forum. 

*Flagged*

I DO NOT WORK FOR O2



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TallTrees
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on ‎03-12-2019 19:44

on ‎03-12-2019 19:44

Hi @Sigita
Great links to help you. Let us know how you get along and all is ok. Welcome to the o2 community forum ☃️❄😁☃️❄😁☃️❄😁


HAPPINESS IS BEE SHAPED

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