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Roaming and voicemail

Anonymous
Not applicable

I want to know if a technique I've used successfully to control incoming roaming charges on Vodafone will work on O2.

 

On Vodafone, before leaving the UK, I would:

  • * set an immediate divert to voicemail for all calls
  • * change my voicemail notification type to SMS
  • * record a greeting telling callers I was abroad, and to only leave a voicemail if it was urgent and sending a text was not an option

Will the same thing work on O2, or would the voicemail call be routed via India anyway? (£17 to receive and retrieve a 4-minute voicemail routed via India... no thanks!)

Your thoughts appreciated.

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adamtemp64
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Yes you can set all calls to divert straight to 901 voice mail before you leave the uk and it will not do a roaming call and back to voice mail http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... 

  • To activate ** 21 * 901 # SEND

 

Yes you can change greating http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

 

But cannot remember if you can get an sms as being an iphone user have visual voice mail.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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I don't know tbh. Someone may have tried it tho and may be able to help. As an alternative, you could divert all calls to another phone that you leave in the UK with the same message but asking them to just send a text for any enquires, then you could choose if it was important enough to call back?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
Level 66: Unequalled
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Registered:

Yes you can set all calls to divert straight to 901 voice mail before you leave the uk and it will not do a roaming call and back to voice mail http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... 

  • To activate ** 21 * 901 # SEND

 

Yes you can change greating http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

 

But cannot remember if you can get an sms as being an iphone user have visual voice mail.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

Thanks for the replies guys. Good to know. Not an iPhone user so should be OK to set the standard SMS notification.

 

Actually, I wonder whether the standard voicemail "spool" notification would work, I believe it arrives by specially-formed SMS...

 

Either way I should be OK.

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adamtemp64
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glad to help and welcome to the forums

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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