cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming and voicemail

Anonymous
Not applicable

I want to know if a technique I've used successfully to control incoming roaming charges on Vodafone will work on O2.

 

On Vodafone, before leaving the UK, I would:

  • * set an immediate divert to voicemail for all calls
  • * change my voicemail notification type to SMS
  • * record a greeting telling callers I was abroad, and to only leave a voicemail if it was urgent and sending a text was not an option

Will the same thing work on O2, or would the voicemail call be routed via India anyway? (£17 to receive and retrieve a 4-minute voicemail routed via India... no thanks!)

Your thoughts appreciated.

Message 1 of 5
1,174 Views
1 ACCEPTED SOLUTION

Accepted Solutions

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Yes you can set all calls to divert straight to 901 voice mail before you leave the uk and it will not do a roaming call and back to voice mail http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... 

  • To activate ** 21 * 901 # SEND

 

Yes you can change greating http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

 

But cannot remember if you can get an sms as being an iphone user have visual voice mail.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 3 of 5
1,163 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 121898 Posts
  • 608 Topics
  • 18768 Solutions
Registered:
I don't know tbh. Someone may have tried it tho and may be able to help. As an alternative, you could divert all calls to another phone that you leave in the UK with the same message but asking them to just send a text for any enquires, then you could choose if it was important enough to call back?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
1,165 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Yes you can set all calls to divert straight to 901 voice mail before you leave the uk and it will not do a roaming call and back to voice mail http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C... 

  • To activate ** 21 * 901 # SEND

 

Yes you can change greating http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

 

But cannot remember if you can get an sms as being an iphone user have visual voice mail.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 3 of 5
1,164 Views

Anonymous
Not applicable

Thanks for the replies guys. Good to know. Not an iPhone user so should be OK to set the standard SMS notification.

 

Actually, I wonder whether the standard voicemail "spool" notification would work, I believe it arrives by specially-formed SMS...

 

Either way I should be OK.

Message 4 of 5
1,157 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

glad to help and welcome to the forums

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 5
1,152 Views