Solved: Rewards

Anonymous · ‎17-07-2014

July 2014. Just changed my phone, received text to save or claim rewards. so tried to text 50202 as instructed and as used to do, received warning that the cost of the text would be deducted from my balance. is this new or have I always been charged without knowing

MI5 · ‎17-07-2014

Some phones issue a warning that short code text messages "might" be chargeable or cost the user money, but it doesn't mean they all do.

Official O2 page says its a FREE text http://www.o2.co.uk/shop/paygotopup/10backontopups

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎17-07-2014

Some phones issue a warning that short code text messages "might" be chargeable or cost the user money, but it doesn't mean they all do.

Official O2 page says its a FREE text http://www.o2.co.uk/shop/paygotopup/10backontopups

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎17-07-2014

It's free, I've just had a network survey from O2 by text which came up with the same warning even though O2 stated in their original text that there was no charge.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎17-07-2014

I've not been charged for saving or using my rewards by text short code either.

Anonymous · ‎17-07-2014

Thanks everyone it's put my mind at rest

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