Return

[sarahD]

I send a return item back on the 30th September for two iPhone cases but still not received my 60 refund. 

[TallTrees · Accepted solution]

Hi @sarahD 

Welcome to the o2 Community forum. 

Sorry to hear you haven't received your refund yet.

Contact customer services to make enquiries as to the reasons it hasn't been refunded.  Best time to call them is 08.00am 

Guide: How to find help & contact O2 

Guide: Coronavirus Community Help and Support 

Good luck and hope all is sorted soon.