Return phone

[Sue20]

Do I return phone to 02 or carphone warehouse please?

[jonsie]

yes if it's  under the 14 days, yes CPW

If not, info here

https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy

[Ricci21]

I have returned my faulty phone to o2 on recoredes del... But keep getting told different info and hung up on... I have proof of postage and receipts... What's happens next? I was told I would recieve a new phone within 48 hrs.

[Bambino]

@Ricci21 This is a customer community. We can't help with returns.