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Restrictions

Callum2009
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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How do I get restrictions off my phone . I want to enter a competition on my.phone but it won't let me txt the competition numbers 

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gmarkj
Level 59: Quartermaster
  • 9044 Posts
  • 90 Topics
  • 719 Solutions
Registered:

Sounds like you have a spend cap on your account @Callum2009.

To change/remove one of those you need to contact customer services.

Community guides on how to contact them are:

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Here is some community information about spend caps:

Guide: Spend caps on O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 59: Quartermaster
  • 9044 Posts
  • 90 Topics
  • 719 Solutions
Registered:

Sounds like you have a spend cap on your account @Callum2009.

To change/remove one of those you need to contact customer services.

Community guides on how to contact them are:

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Here is some community information about spend caps:

Guide: Spend caps on O2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
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