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Replacement sim

R-o-b
Level 1: Joiner
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Hi,

Can you tell me please how I can get a replacement sim card for my xxxxxxxxxxx number.

Thanks 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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madasaf1sh
Level 76: Forum Legend
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@R-o-b 

 

You need to do one of the following.

 

1. Take Photo ID to an o2 and ask for a replacement sim card, and they an deal with it for you there and then. 

 

2. Call Customer Services on 0344 809 0202 and they can send one out in the post.. 

Also please edit your post to remove your mobile number, as scammers and spammers can also access this public forum, and if you get scammed then you are liable. 


Post Flagged

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10283 Posts
  • 56 Topics
  • 3023 Solutions
Registered:

@R-o-b 

 

You need to do one of the following.

 

1. Take Photo ID to an o2 and ask for a replacement sim card, and they an deal with it for you there and then. 

 

2. Call Customer Services on 0344 809 0202 and they can send one out in the post.. 

Also please edit your post to remove your mobile number, as scammers and spammers can also access this public forum, and if you get scammed then you are liable. 


Post Flagged

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
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MI5
Level 94: Supreme
  • 144994 Posts
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Registered:

@R-o-b 

Pop into your local O2 store with photo ID or call 0344 809 0202, 0800 902 0217 or 0800 032 1402
You can use Skype to call if no other phone.
Call 202 from your O2 mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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