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Recieving texts from a different number

David231
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Last week I received a text from a mate it came up on an unrecognied number (which began with 0 not +44) which I have never seen or used before. If I text on his usual number his replies come back on this unrecognised number and I can also text him on this number. On his phone everything is as usual. Anyone know what the issue is here and who's issue it is? Neither me or him have had this issue with anyone else.

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madasaf1sh
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@David231 

 

Sounds like a phone issue, as your phone is stripping the +44 from the number. 

 

Have you tried deleting the contact from your phone and then readding it back in? 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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David231
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Thanks for the reply, I've not tried that but the number is totally different?

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MI5
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@David231 

If your mate is using an iPhone ask him to check what number is in Settings >Phone >My Number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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David231
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No he doesn't have an iphone

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madasaf1sh
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Get him to check the settings in the new Google SMS app, I had to change mine when I ported a number into another network earlier today...

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@David231 wrote:

No he doesn't have an iphone


what phone does he have?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
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