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Receiving messages

CB5
Level 1: Joiner
  • 1 Posts
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on ‎27-11-2023 15:33

on ‎27-11-2023 15:33

Hi,

I've some problems receiving messages that contain codes for websites that require a 2-step authentication process. Could you please resolve the issue ASAP?

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MI5
Level 94: Supreme
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on ‎27-11-2023 15:44

on ‎27-11-2023 15:44

@CB5 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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on ‎27-11-2023 15:45

on ‎27-11-2023 15:45

A few tips here

Guide: Text Message Tips (not sent or received) 

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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