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Random Premium Message Charges

Anonymous
Not applicable

I appear to have been charged an extra £15 for messages this month and I don't know why. How do I get this stopped, blocked or even removed from my bill?

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adamtemp64
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ok then only phone pay plus can help you

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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you need to find out the numbers that are charging you shortcodes and use the services of phone pay plus http://www.phonepayplus.org.uk/ to get the charges reversed and the service stopped.

 

But have you checked they are not mms you are sending look at your bill for more info

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 4
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Anonymous
Not applicable

Nah these are charges for messages I am recieving.

Message 3 of 4
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

ok then only phone pay plus can help you

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 4 of 4
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