Solved: Query

AK1706 · ‎27-11-2023

I have just had a message off O2 saying I have sent a MMS message today.I haven’t sent any messages today.I wouldn’t even know how to send a MMS message.Thankyou

MI5 · ‎27-11-2023

@AK1706

Guide for reference Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎27-11-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎27-11-2023

@AK1706

Guide for reference Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

gmarkj · ‎27-11-2023

If you send a text to an email address, or to a group of numbers, or go over the character limit for a text then your phone will convert the message to an MMS @AK1706

See this guide for further information and how to prevent it happening again:

Guide: Accidental MMS Sending and How to Avoid it

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2

Query

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

Default