Solved: Query Bill on charges when abroad

Winnie2505 · ‎22-03-2022

I have been charged for using my phone abroad which is not the case.

Bill dated 22 Jan 2022

Charges of £42.92

Would like a call from bill payment service to rectify this.

[Removed]

MI5 · ‎22-03-2022

@Winnie2505

No one will call you from here and you need to remove your number from the public forum please.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎22-03-2022

@Winnie2505

No one will call you from here and you need to remove your number from the public forum please.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Query Bill on charges when abroad

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

Default