Problems with paying bill

Cw4 · ‎16-04-2024

I have tried to call and speak to someone from o2 and I can’t get through to anyone I have been on hold for over 1 hour !

gmarkj · ‎16-04-2024

If you've been on hold for more than 30 minutes you've probably fallen out of the queue and need to hang up and call back @Cw4

The direct numbers for the payment management team are 0800 902 0217 / 0800 032 5302 - they are who you need to speak to.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎16-04-2024

@Cw4

So many issues currently.

Full contact guide here Guide: How to find help & contact O2

Using social media may be a way forward for you and guide to paying your bill here Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Problems with paying bill

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

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