Solved: Pre-Order Deposit

Nagasaki · ‎23-01-2024

I have O2 switch UP and wanted to be able to get the free Galaxy watch so I went into store and they had be pay a £50 "reservation fee".

Will I get this back at all and how?

Thanks

MI5 · ‎23-01-2024

@Nagasaki

It's taken off the device plan cost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-01-2024

@Nagasaki

It's taken off the device plan cost.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Emz89 · ‎24-01-2024

I'm on switch up too. Was expecting to pay £50 but just had to pay the £30 up front

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