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Potential fraud?

St1
Level 1: Joiner
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on ‎02-09-2020 13:09 - last edited on ‎02-09-2020 18:29 by Moderator

on ‎02-09-2020 13:09 - last edited on ‎02-09-2020 18:29 by Moderator

I have just received a letter from O2, regarding an iPad Pro ?
And a 48 month device plan ?
Mobile broadband no xxxxxxxxxxxx
I know nothing about this?

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MI5
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on ‎02-09-2020 13:27

on ‎02-09-2020 13:27

@St1 

You need to cal O2 immediately to report a potential fraud issue Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎03-09-2020 15:23

on ‎03-09-2020 15:23

Hi @St1 , sorry to hear about this. Please do let us know how you're getting on - did you manage to get in touch to raise this with customer service as advised above?

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