In February just before covid broke out, I smashed the screen on my new Note 10+ at the gym. Since then I've been paying the bill for my contract on time each month but haven't used a single byte, text, or minute because the handset is essentially borked and I have to get it repaired. Covid has made this difficult because repair places have all been shut.
Do you think O2 will refund me the sim charges (not the handset portion of course) so I can afford to have it repaired? I've essentially been giving them money for nothing. I guess it sounds like a gym refunding you even when you don't go but as I've been with O2 for over 15 years and never missed a payment maybe that will help ?
Thanks to anyone who replies.
Solved! Go to Solution.
You can put your sim in any phone to continu using your tariff.
Any old phones lying around or borrow one off someone?
Even a cheap one from Amazon, Tesco, Argos etc.......