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Possible scam

Dissa01
Level 1: Joiner
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on ‎26-03-2020 16:13

on ‎26-03-2020 16:13

Just had a text message 

O2 we were unable to process your latest bill. In order to avoid fees, please update your payment information via:

 

uk.bill339.com

is this a scam?

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jonsie
Level 94: Supreme
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on ‎26-03-2020 16:16

on ‎26-03-2020 16:16

Yes it's a scam thats been going round for a while.

Don't follow links or enter details

Forward the text to 7726 so that O2 are aware.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎26-03-2020 16:27

on ‎26-03-2020 16:27

@Dissa01 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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