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Porting my number from O2 to O2?

Abbafan1972
Level 1: Joiner
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Hi there, 

 

I am currently on a sim-only deal with O2.  The shop told me I could upgrade at any time, but failed to tell me that If I wanted to change networks and port my number, I would get charged £149.99 early cancellation fee (this was confirmed by O2 chat last night).  The contract comes to an end 2/4/2019.

 

Anyway it's worked out cheaper for me to start a brand new contract (with O2) from Carphone Warehouse and I got a good online deal not available in the shops. 

 

I would like to keep my number and my question is can I port this number from an O2 to an O2 account?  If this is not possible then I am happy to have the new number someone else in my household can use my sim-only until it comes to an end and then I dump it and get a giff gaff one for them (much cheaper). 

 

Looking forward to your reply.

 

Thanks in advance.

 

 

 

 

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MI5
Level 94: Supreme
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If you specifically told the store you were waiting a short period of time to upgrade, they shouldn't have locked you in to 12 months in my opinion.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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