on 07-10-2012 20:20
on 07-10-2012 20:20
Has any one else had problems getting in touch with customer services? I have been trying every day for a week now and been on hold for 1 hour before giving up every time. I have been with O2 for 7 years but now sick to the back teeth of there poor service. I am now looking to cancel my contract instead of a upgrade!
on 07-10-2012 20:32
on 07-10-2012 21:54
on 07-10-2012 21:54
hello, i think o2 have really gone down, i wanted to purchase a contract and because i have no credit history they wanted me to put a £200 desposit down which i wouldn't get back for 4 months i have been with o2 years just like my family and think its out of order the way they act.
on 07-10-2012 22:29
on 07-10-2012 22:29
on 15-12-2012 21:36
on 15-12-2012 22:18
on 15-12-2012 22:18
on 15-12-2012 22:42
strange one, I got through to customer services within 5 minutes this morning. Saying that I was not trying to get through to the upgrades team which at peak times can be very busy.