This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Please enter a valid O2 MBB Number.

Go to solution
Anonymous
Not applicable

on ‎02-04-2015 16:37

on ‎02-04-2015 16:37

I just got  a O2 tablet sim, but when i try and activate it at  mbb.o2.co.uk i get the message "Please enter a valid O2 MBB Number". does anyone know why it says this?

Message 1 of 5
4,980 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144513 Posts
  • 634 Topics
  • 27711 Solutions
Registered:

on ‎02-04-2015 17:14

on ‎02-04-2015 17:14

Yeah, I had the same problem.
The sim I was sent was deactivated so I went on live chat to get them to send me another one which worked.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
4,962 Views
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 144513 Posts
  • 634 Topics
  • 27711 Solutions
Registered:

on ‎02-04-2015 17:14

on ‎02-04-2015 17:14

Yeah, I had the same problem.
The sim I was sent was deactivated so I went on live chat to get them to send me another one which worked.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
4,963 Views

Go to solution
MI5
Level 94: Supreme
In response to MI5
  • 144513 Posts
  • 634 Topics
  • 27711 Solutions
Registered:

on ‎02-04-2015 17:40

on ‎02-04-2015 17:40

I had a small moan about it here http://community.o2.co.uk/t5/Off-topic/Data-Sims/m-p/863028#M51175
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
4,950 Views
0 Kudos

Go to solution
Cleoriff
Level 94: Supreme
In response to MI5
  • 123025 Posts
  • 826 Topics
  • 7471 Solutions
Registered:

on ‎02-04-2015 18:35

on ‎02-04-2015 18:35

Seems to be a common occurrence then @MI5 ...thought yours was a one off error Smiley Frustrated

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
4,927 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Cleoriff
  • 144513 Posts
  • 634 Topics
  • 27711 Solutions
Registered:

on ‎02-04-2015 18:50

on ‎02-04-2015 18:50

I wouldn't be so lucky as to get the only one - I bet there are thousands of them waiting to be sent out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
4,918 Views
0 Kudos
Top Kudoed Authors
View All
Top