cancel
Showing results for 
Search instead for 
Did you mean: 

Phone

Paulsykes
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’ve recently changed my o2 contract to a different one with the phone in I got given a different SIM card and got told my current one will come up as no service when it does change to the other SIM card it’s been 2 weeks now and still hasn’t gone on to no service so I’m paying for both SIM cards but only using one ?
Message 1 of 2
637 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:

@Paulsykes 

You only need the new sim if the old one doesn't fit your new phone.

You can continue to use the old sim if it fits and is working.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
631 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:

@Paulsykes 

You only need the new sim if the old one doesn't fit your new phone.

You can continue to use the old sim if it fits and is working.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
632 Views