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Phone won’t show callers number

Km123
Level 1: Joiner
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My daughters phone has always been problematic showing numbers when we calll using regular phones - it’s fine using WhatsApp etc but shows no caller I’d for everyone’s number which is not turned on at all! Has anyone got any idea of how to fix this - we thought when we moved her over to our old iPhone X when we upgraded it may fix it but it hasn’t. 

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MI5
Level 94: Supreme
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@Km123 

it's an account setting called "plist" which needs turning on.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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