Solved: Re: Phone upgrade

Dhaw · ‎25-05-2023

Hi

I'm thinking of paying my phone off early and upgrading, currently I use an esim so when I upgrade do I need to order a new physical sim them swap to an esim?

Thanks

MI5 · ‎25-05-2023

@Dhaw

No, you just need to order a new esim pack or if you are on the new 360 system, you can get one in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-05-2023

@Dhaw

No, you just need to order a new esim pack or if you are on the new 360 system, you can get one in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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