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Phone stopped working

Beem
Level 1: Joiner
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on ‎27-07-2022 12:31

on ‎27-07-2022 12:31

I brought my phone with me to Nigeria. It worked fine until I had to change to a new device. It let in one call, then stopped completely. What do I do now, I need to access my calls, texts and WhatsApp. I am still being charged monthly

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MI5
Level 94: Supreme
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on ‎27-07-2022 15:05

on ‎27-07-2022 15:05

@Beem 

Maybe a fault with your new device?

Try sim back in old one or different phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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RafaC
Former Staff
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on ‎28-07-2022 10:30

on ‎28-07-2022 10:30

Hey @Beem were you able to sort this one out?

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