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Phone stolen and trying to activate spare sim in an old Phone

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Anonymous
Not applicable

‎27-08-2017 00:35 - edited ‎27-08-2017 00:36

‎27-08-2017 00:35 - edited ‎27-08-2017 00:36

How do i activate my spare sim?

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MI5
Level 94: Supreme
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on ‎27-08-2017 00:46

on ‎27-08-2017 00:46

The only way is to call customer service as you need a working sim to do it any other way.
When you call to report the phone stolen, customer service will sort out a replacement sim for you or activate a spare blank one if you have one.
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144472 Posts
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Registered:

on ‎27-08-2017 00:46

on ‎27-08-2017 00:46

The only way is to call customer service as you need a working sim to do it any other way.
When you call to report the phone stolen, customer service will sort out a replacement sim for you or activate a spare blank one if you have one.
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
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on ‎29-08-2017 12:25

on ‎29-08-2017 12:25

Hello @Anonymous did you get your spare sim working OK? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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