Solved: Re: Phone calls, texts and when roaming

Das · ‎06-10-2023

Hi all, I am currently roaming in the USA, but am unable to make or receive calls and texts, data working ok. On another phone ( same contract) can't use anything except WiFi. The contracts had free roaming. I can't contact o2 directly due to this. Can anyone help?

MI5 · ‎06-10-2023

@Das

You will need 4g calling to be enabled to make calls in US.

USA - Roaming with O2

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

madasaf1sh · ‎06-10-2023

@Das

If you have internet access you can reach out to o2 using Skype ( Guide: A Guide to Skype ) and call +44 800 902 0217 (you will need to call during UK hours)...

No one on this customer to customer community can help.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎06-10-2023

@Das

You will need 4g calling to be enabled to make calls in US.

USA - Roaming with O2

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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