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Phone bill

HarrietMcLean
Level 1: Joiner
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Hi there. I am paying off a phone, but have moved to Australia. I transferred money from my UK bank to Australia and totally forgot I was still paying off my bill. I have attempted to pay online, but it’s sent a code to my UK phone number. Any help would be appreciated 

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Enlli
Level 66: Unequalled
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Registered:

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Or try the social media links in this guide

Guide: How to find help & contact O2 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

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Enlli
Level 66: Unequalled
  • 7268 Posts
  • 51 Topics
  • 1602 Solutions
Registered:

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Or try the social media links in this guide

Guide: How to find help & contact O2 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Registered:

@HarrietMcLean 

You can still receive texts in Australia and are always free to receive.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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