After a night out (in got spiked ) I woke up with no phone, keys etc. My phone bill has gone overdue but there is nothing I can do until Monday, had a letter saying my contract will be terminated and the whole bill will be sent. Is there any way I can rectify this situation?
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@AnonymousOut of interest did you report the loss of your phone?? I hope so.
Various ways to do it following the advice in this link https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/bc-p/1023990#M54
*The Game Is On*
Unfortunately I didn't, I have a tracker on it and located it in a street, locked it remotely leaving a message and heard nothing. Went to the address multiple times and no one answers. The thing is even if I did report it because I was drinking the police in my area would do nothing. Thank you for the quick reply:)
@AnonymousYou would still be wise to report it via the link given. See here....
If it's been lost, just let us know within 24 hours. We'll then cap your liability for calls and data to £100, in case there is any unauthorised use of your device.
*The Game Is On*
Hey @Anonymous is there any update on this? How did you get on with customer services?
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