cancel
Showing results for 
Search instead for 
Did you mean: 

Phone bill not come out!

Holly
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
So my bill was meant to come out on the 25th which I obviously know is Christmas Day, so I was expecting it to come out on the 27th (after the bank holidays were over), however it’s now the 28th and my bill has yet to come out. I’m very confused.
Message 1 of 3
572 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 106087 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

@Holly

It may happen today. It should have happened on whatever day it was due, as it's an automated system.

However, I would give customer services a call https://www.o2.co.uk/contactus

They are back to normal opening hours today, so try them between 8-8.30am

Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 3
569 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 106087 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

@Holly

It may happen today. It should have happened on whatever day it was due, as it's an automated system.

However, I would give customer services a call https://www.o2.co.uk/contactus

They are back to normal opening hours today, so try them between 8-8.30am

Best of luck and welcome to the forum Welcome

*The Game Is On*

Girl in a jacket

View solution in original post

Message 2 of 3
570 Views

Bambino
Level 73: Relic 
  • 18374 Posts
  • 878 Topics
  • 2137 Solutions
Registered:
@Holly If your account is set up with Direct Debit it doesn't matter what day the bill comes out.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
480 Views