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1 ACCEPTED SOLUTION
Accepted Solutions
- 36439 Posts
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Hi @Jake1847, we’re just customers like you, and cannot access your account. You’ll need someone to access your account - if you message O2's Social Media Team on any of the links just below this message, they should be able to help you with find out what's up and hopefully fix it. You can also reach the Payment Management team on 0800 902 0217 - instructions for using Skype to do this are below, if you have no access to a landline.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm. Guide: A Guide to Skype. Good luck!
- 36439 Posts
- 235 Topics
- 1621 Solutions
Hi @Jake1847, we’re just customers like you, and cannot access your account. You’ll need someone to access your account - if you message O2's Social Media Team on any of the links just below this message, they should be able to help you with find out what's up and hopefully fix it. You can also reach the Payment Management team on 0800 902 0217 - instructions for using Skype to do this are below, if you have no access to a landline.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm. Guide: A Guide to Skype. Good luck!
