30-03-2017 11:05 - edited 30-03-2017 11:11
30-03-2017 11:05 - edited 30-03-2017 11:11
on 30-03-2017 11:09
Hi @Anonymous
Sorry but you will not get a response from O2 on here as this is a customoer to customer forum.
To make an official complaint and get a response you need to follow this process here http://www.o2.co.uk/how-to-complain
You also need to edit your post to remove your phone number.