Solved: Phone ☎️

Phone7 · ‎12-03-2022

I ordered a phone on the 9th. Payment went through and got a confirmation email. It’s now the 12th and haven’t received a email saying it’s been dispatched. How long does it take?

Cleoriff · ‎12-03-2022

It will probably be next week hopefully. You will get an email saying it's been dispatched. You can then track it on My O2.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Good luck and welcome to the forum.

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎12-03-2022

It will probably be next week hopefully. You will get an email saying it's been dispatched. You can then track it on My O2.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Good luck and welcome to the forum.

Veritas Numquam Perit

MI5 · ‎12-03-2022

@Phone7

Depends on stock levels.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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