on 05-08-2021 10:21
If you don’t pay your bill for a few months how much does it go up by? I should’ve only had £100 taken out and instead it’s £467
on 05-08-2021 10:23
They will take the full cost of your remaining contract.
on 05-08-2021 14:20
on 05-08-2021 14:20
@Emilie1 I'm astounded that you haven't been disconnected for non-payment.
You need to speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am