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Mmbyz1
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Coronavirus
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MI5
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@Mmbyz1 

O2 statement here https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/td-p/1303464

If you are having problems paying, contact the payment team 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Mmbyz1
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How to keep up with my phone bill? Due to coronavirus like most people I have significantly lost my income. Do we get help?
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MI5
Level 94: Supreme
  • 120766 Posts
  • 605 Topics
  • 18208 Solutions
Registered:

@Mmbyz1 

O2 statement here https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/td-p/1303464

If you are having problems paying, contact the payment team 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Sk1
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Hi I was just wondering I have ordered a tablet and it says it hasn't gone through but it has taken £20 from my account but I dont know if it has been ordered or not as it didn't take me further, what should I do?
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jonsie
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