Payment method

Dissatisfaction · ‎17-04-2020

I’m becoming very exhausted and Disappointed by your incompetence to send me a secure link to make payment and respond to my enquiries appropriately.
You have cut off my service and cannot call you to make payment over the phone. I
This is absolutely ridiculous.

Dissatisfaction · ‎17-04-2020

Also all your links to make payment via internet and myo2 app will not let me complete payments, it’s not an issue with bank and they have confirmed this.

MI5 · ‎17-04-2020

@Dissatisfaction

This is a customer community, not O2, sorry.

You'll need to call Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎17-04-2020

You HAVE to call when a payment is late @Dissatisfaction

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Payment method

How to cancel contract if never activated sim?

How to make a complaint

Eltham Store O2 Eleanor flagged a genuine customer...

Calls dropped soon as dialed

Access to billing / phone plan etc