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Payment details update

Paul52
Level 1: Joiner
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Hello can I please update my payment details?

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gmarkj
Level 66: Unequalled
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If you mean which account your direct debit comes from, yes @Paul52 

Log into your account, then click on "My o2", then "Cards and Direct Debits" which is the 4th column.

If you scroll down slightly you should see a box with the current details, and an option to change them.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
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Should have mentioned, this is using the web version of My o2 and not the app!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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