Paying your bill

[Anonymous]

My off has been switched off because late paying bill . Phone call yesterday to remind me of over due bill . Told me to ring today to pay . How can I ring if the phone is switched off . Payed online the air time but can't pay the contract as phone is switched off . How can I pay the rest with no phone . Really need my phone back on but can't pay the remaining £20 - I need help. Will O2 ring me - doubt it

[jonsie · Accepted solution]

Possible ways include using a landline or phonebox if you can find one.

Borrow a friends mobile (O2 preferably as it's a free call)

Call into the O2 store who will no doubt allow you to use their phone or contact customer service for you.

In your own interest and to prevent it happening again, set up a direct debit. O2 will set it for the most convenient date to suit your needs.

[Anonymous]

Ways if contacting o2 are at the foot of each forum page.

One option is online live chat (they can be a little hit and miss with info)

[MI5]

Contact details are all here http://www.o2.co.uk/contactus