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Paying off device plan and ending contrat

Anonymous
Not applicable
My contract finishes in January. According to O2 online if I pay wants left of the device plan,£20.00, I can upgrade. Does this however mean if I want to move elsewhere,that even if I pay the device plan off I have to stay until January? Stupid question i know but I've seen a really great offer elsewhere that o2 won't/can't match.
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Bambino
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If you want to keep your number, just ask customer service for your PAC. When you give the PAC to your new provider it will automatically cancel your contract. Just make sure your bill is zero before canceling your direct debit.

I DO NOT WORK FOR O2



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MI5
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Not at all. As soon as the device is paid off you can ask o2 to cancel the airtime and leave immediately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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If you want to keep your number, just ask customer service for your PAC. When you give the PAC to your new provider it will automatically cancel your contract. Just make sure your bill is zero before canceling your direct debit.

I DO NOT WORK FOR O2



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MI5
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I forgot to mention, there is a leaving o2 help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Also, if you haven't already done so, get the phone unlocked free via the link in My O2.

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