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Paying bill

Geoff1204
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I'm trying to pay my bill with my card, even though theres money in my bank, but o2 is not accepting my card. Any help please
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Cleoriff
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It may well be that the card system is down @Geoff1204 

Various other ways to pay are in this guide Guide: How to Pay Your Bill (Contract) 

Veritas Numquam Perit

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stigglad
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I’ve been topping up my phone every month for years by my bank card stored on my O2 profile. As of this month my payment won’t accept, I’ve even tried a different bank card & get the same problem??? So frustrating!!!!
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Cleoriff
Level 94: Supreme
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As I said, it may be a system glitch @stigglad 

You could ring O2 Guide: Coronavirus Community Help and Support 

Go instore

or pay via another route Guide: How to Pay Your Bill (Contract) Guide How to Top Up (PAYG) 

 

Edited to add PAYG top up.

Veritas Numquam Perit

Girl in a jacket
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