Pay off my contract

[Carolyn2]

I would like to pay off my contract so I can move onto a SIM only deal

[MI5]

@Carolyn2 

Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will include your early termination fees. (text INFO to 85075)
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+