Pay off device on switch up.

[DailyDarkly]

Hey

Bit of a random question but hoping someone can help. I’ve got switch up but it doesn’t allow me to upgrade online and I’m still within the 90 days. 

if the device balance is paid off online will it then allow me to upgrade online? 

im to impatient to wait until the 90 days are over. 

thanks

[MI5 · Accepted solution]

@DailyDarkly 

Yes, if you choose to pay off the device plan fully you can upgrade immediately.

Guide: How does O2 Refresh work? 

[DailyDarkly]

So even though the upgrade option isnt on there because it says I've got switch up and to go in store, if i make the payment will the option be there to upgrage?

[MI5]

@DailyDarkly 

You'll need to call to pay it off in full.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm