on 09-01-2021 13:52
on 09-01-2021 14:31
@Hmateer You should set up a direct debit. All ways to pay here Guide: How to Pay Your Bill (Contract)
If you need to contact o2, all numbers are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 09-01-2021 16:16
on 09-01-2021 16:16
If You need to call customer service
Advice from an O2 Guru to get through:
If you call 202 or any of the free numbers in the link.
Use Skype if necessary, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud or upgrade option if necessary