Pay bill after services have been stopped

[Joanne13]

I'd like to speak to someone about paying my bill but the phone lines are closed by the time i get home and you can never speak to anyone on the chat about payments. The payment phone line is open while i am at work and i do not get chance to sit on the phone for an hour. My services have been completely cut off yet I've been trying to talk to someone to get it resolved. Help... How do i pay my bill??

[jonsie]

Hi 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

[MI5 · Accepted solution]

@Joanne13 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

[Bambino]

@Joanne13 Payment Management Department opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm